Privacy Policy

Last updated: January 22, 2025

Introduction

At Matta, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this privacy policy carefully.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name, email address, and contact information
  • Profile information (bio, avatar, social links)
  • Business information for member directory listings
  • Payment information (processed securely through Stripe)
  • User-generated content (posts, comments, bookmarks)

Automatic Information

We automatically collect certain information when you use our platform:

  • Device information and browser type
  • IP address and location data
  • Usage data and analytics
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send transactional communications
  • Personalize your experience and deliver relevant content
  • Send administrative information, updates, and security alerts
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues and fraudulent activity
  • Provide AI-powered features and recommendations

Data Storage and Security

Your data is securely stored using Supabase, our trusted database provider. We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data is stored on secure servers with encryption in transit and at rest. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Service Providers

We work with trusted third-party service providers to operate our platform:

  • Supabase: Database and authentication services (data processor)
  • Stripe: Payment processing for subscriptions and purchases
  • AI Providers: OpenAI, Google, Anthropic, DeepSeek for AI-powered features
  • Analytics Services: For platform usage and performance monitoring

These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.

Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing of your data
  • Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@matta.world

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us: